User should have already requested a link to join. If not please see the following article on how to add a user: https://kb.lobbyguard.com/hc/en-us/articles/360044218173
You must be an admin for the group to accept link requests
- Login to frontdesk.lobbyguard.com and go to “ADMINISTRATION”-“LINKED ACCOUNTS”-“USERS”
- Click the red box by the user's name labeled "Requesting Link"
- On the new window you can choose the rights for that user as well as which locations they can access
- Make sure you change the link status to Linked if it is a valid user account and hit save