LobbyGuard FrontDesk is the web portal you will use to access visitor records, run reports, change kiosk settings and much more. You can create a LobbyGuard user account at any time – even before you receive your kiosk – and start exploring some of the many features FrontDesk has to offer.
From any web browser visit the following address:
Note: there is nothing before or after this address; there is no “www”, etc.
Step 1: Click the blue “Sign Up” button.
Step 2: Select Next to continue with the New User Registration.
Step 3: Click Next after you enter your name, email address, and create a password of 6 or more characters.
Step 4: You will see a step to Join or Create a LobbyGuard “Group”. If you are a new customer you should select CREATING, and give your group a name that is descriptive of your building or organization. If you are creating an account in order to gain access to an existing LobbyGuard Group you should select JOINING. You will need the Group ID for the group you wish to join. This information can be obtained from a user of the group you wish to join.
Step 5: Once you have completed your new account setup you will see the screen below. Click Next to sign-in to FrontDesk using the email address and password you provided when creating your user account. Enter this information in the EMAIL and PASSWORD fields located at the top of the page at frontdesk.lobbyguard.com
Use your new account credentials to login to FrontDesk. Once you have signed in to FrontDesk you will see your Group Name and 5-digit Group ID located at the top center of the page as shown below. Write down your Group ID as you will need this information in order to complete the setup of your LobbyGuard kiosk(s).
