Complete the training modules below to prepare your physical environment and product settings in advance of receiving your LobbyGuard product. Once you have received your product you should proceed to the setup instructions located at www.lobbyguard.com/setup
Module 1: Prepare your Physical Environment for LobbyGuard
Complete the LobbyGuard Site Survey to ensure your physical and network/data environments are prepared for your LobbyGuard product. Click here to access the LobbyGuard Site Survey
Module 2: Create your LobbyGuard User Account
LobbyGuard FrontDesk is the website you will visit to access visitor records, run reports, change kiosk settings and much more. You can access FrontDesk from any smartphone, tablet, laptop or PC using any browser however it is best experienced with the Google Chrome browser. You can create a FrontDesk user account at any time and start exploring some of the many features FrontDesk has to offer. Click here to learn how to create your LobbyGuard User Account
Module 3: Set up your Visitor Types, Reasons for Visit and Workflows
LobbyGuard allows you to create your own list of “visitor types” e.g. employee, student, contractor, parent, etc. giving you the capability to track any type of walk-in traffic to your facility. You will also create a list of reasons (known as “Reasons for Visit”) for this particular type of visitor to be in your building or facility. As an example you might a have visitor type called “Contractor” and for that visitor type you might have reasons for visit such as “Work Order”, “Making a Delivery” and “Meeting”.
Once you have set up your visitor types and reasons for visit you will create a “workflow” that defines the set of questions or inputs that you would like to present to a particular visitor type and reason for visit. For example you might want to take a photo, run a background check and print a visitor badge for a “Contractor” who is here for a “Meeting”. This flexibility allows you to tailor the LobbyGuard visitor experience specific to the needs of your environment. Click here to learn how to create Visitor Types, Reasons for Visit and Workflows in LobbyGuard